Northwest Government Digital Readiness Survey
DIRA is funding and carrying out the Northwest Government and Public Institutions Digital Readiness Survey (NW-GPIDRS) across the North West Region's seven divisions. The programme is an institutional partnership with the North West Regional Delegation of the Ministry of Posts and Telecommunications (MINPOSTEL), and has received government endorsement. It assesses digital readiness across public institutions and identifies practical priorities.
Programme focus
Public institutions
Geographic scope
North West Region, seven divisions
Assessment target
20–35 institutions
Duration
Six to eight months
Institutional partner
North West Regional Delegation of MINPOSTEL
Investment
Over 40 million XAF committed by the DIRA Group
Institutional partner
North West Regional Delegation of MINPOSTEL
DIRA SAS
Digital readiness in public institutions
Through NW-GPIDRS, DIRA assesses the systems and working conditions that shape digital public services, including connectivity, records, communications, staff skills and institutional processes.
Field assessments produce institution-level profiles and regional priorities to help public leaders plan practical improvements. DIRA uses the same assessment-led approach in its IT consulting for public institutions and businesses: understand the operating context, identify gaps, and recommend appropriate next steps.
Carried out in institutional partnership with MINPOSTEL and with government endorsement, NW-GPIDRS reflects DIRA's experience assessing technology needs across public institutions.
Assessment coverage
The programme covers regional ministerial delegations, divisional and sub-divisional offices, selected local councils and, where access is authorised, regional administration offices. Participating institutions receive an on-site assessment and a profile of their current readiness.
- Connectivity and equipmentAvailability and condition of computers, internet access, power and local networking.
- Data and records managementHow official registers and files are stored, backed up, retrieved and moved from paper-based processes.
- Digital public servicesOnline service delivery, digital access points and readiness to provide citizen-facing services.
- Inter-institutional communicationUse of official communications and ability to share information with other offices and relevant platforms.
- Staff digital capacityStaff computer skills, prior training and access to dedicated IT or systems support.
- Governance and procurement readinessTechnology planning, procurement processes and institutional capacity to sustain digital improvements.
Assessment findings
DIRA applies a consistent assessment framework across the programme, producing institutional profiles and a comparable regional view. Recommendations reflect each institution's needs instead of assuming that every office requires the same technology.
The programme includes institutional feedback and progress updates, alongside an aggregated Northwest Government Digital Readiness Index and a regional report with policy recommendations.
Regional planning
The regional baseline gives decision-makers evidence about digital infrastructure, staff capacity and public services across the North West Region's seven divisions.
